Choose the right product
Check the product title, gallery and description. Some designs are available on several garment types, so confirm the exact item before adding it to your cart.
First-time buyer guide
Your first order. Made clear.
Learn how our made-to-order racing apparel is produced, how to choose your size, when your order should arrive, and what to do if you need help.
Made to orderWorldwide deliverySecure checkoutOrder tracking
The quick answer
New here? Know these four things.
Kozmozracing is an independent motorsport fan shop. Most products are printed or produced after you order, so your delivery estimate includes both production and shipping time.
Made to orderYour item enters production after checkout.
6–8 business daysCurrent standard processing estimate before shipping.
Worldwide deliveryAvailable to listed destinations; local customs may apply.
Tracking by emailSent when each package leaves the fulfillment facility.
Before you order
Four steps to a smoother first purchase
Use that product’s size chart
Measure a similar item that fits you and compare it with the chart on the product page. Do not assume the same labeled size fits identically across every product.
Review custom details
For personalized products, check spelling, numbers, colors and uploaded references carefully. Production follows the information submitted with your order.
Apply HELLO10
Enter HELLO10 in the coupon field, apply it, and confirm the discount appears in the order total before paying.
Before payment: confirm your email, shipping address, product variant, size, quantity and personalization. Contact support quickly if you notice a mistake after checkout because made-to-order production may begin soon.
How Kozmozracing works
What does print on demand mean?
Print on demand, or POD, means we produce your item after checkout. Different products may use different fulfillment partners, so one order can arrive in separate packages.
Production comes first
The delivery clock includes a production stage. The current published processing estimate is 6–8 business days, excluding weekends and major U.S. holidays.
Packages may arrive separately
If your cart contains different product types, they may be fulfilled by different partners. Separate packages and tracking numbers do not necessarily mean an item is missing.
Small variations can occur
Screen settings, garment construction and production methods can affect how colors, print placement or scale appear. Product photos and descriptions remain the reference for the design you selected.
Production and delivery
When should your order arrive?
Estimated delivery equals processing time plus shipping time. These are business-day estimates, not guaranteed arrival dates; carrier, weather and customs delays can change the final timing.
| Destination and service | Processing | Shipping | Total estimate |
|---|---|---|---|
| United States — Standard | 6–8 business days | 9–12 business days | 15–20 business days |
| United States — Fast | 6–8 business days | 5–7 business days | 11–15 business days |
| Canada, Europe, UK — Standard | 6–8 business days | 9–14 business days | 15–22 business days |
| Canada, Europe, UK — Fast | 6–8 business days | 5–7 business days | 11–15 business days |
| Australia, New Zealand and others | 6–8 business days | 10–12 business days | 16–20 business days |
International orders are currently shipped DDU (Delivered Duty Unpaid). VAT, import duty or customs fees charged by the destination country are the buyer’s responsibility. Read the current Shipping Policy before ordering.
Know before checkout
Kozmozracing policies in plain language
This guide is a customer-friendly overview. The linked policy pages contain the complete current terms and take precedence if details change.
Shipping and tracking
Shipping fees and estimates depend on destination and service. Free shipping is currently advertised for qualifying orders over $150. Tracking is emailed after dispatch.
Read Shipping Policy →Returns and refunds
Because products are made to order, review eligibility, reporting windows and evidence requirements before returning an item. Contact support first so the team can provide the correct resolution path.
Read Return & Refund Policy →Changes and cancellations
Request an order correction or cancellation as soon as possible. Once production has started, changing a made-to-order item may no longer be possible.
Read Cancellation & Exchange Policy →Payments and privacy
Checkout is processed in USD unless stated otherwise. Kozmozracing says it uses secure payment gateways and does not store complete card details on its servers.
Read Payment Policy →Independent fan-inspired brand
Is Kozmozracing official team merchandise?
No. Kozmozracing is an independent fan-inspired store and is not affiliated with, endorsed by, or sponsored by any racing series, team, driver, manufacturer or other rights holder unless a specific product page expressly states otherwise.
Designs are presented as original artistic interpretations inspired by motorsport culture. References to names, marks, liveries or events are intended for identification, commentary and descriptive context. All third-party trademarks and intellectual-property rights remain the property of their respective owners. Kozmozracing’s fair-use position is not a claim of ownership or official authorization.
Rights holders can review the DMCA Notice and submit a good-faith intellectual-property report. Customers can read the complete Terms of Service before purchasing.
First-order FAQ
Common questions from new customers
How do I use the HELLO10 coupon?
Add eligible products to your cart, continue to checkout, enter HELLO10 in the coupon field and select Apply. Confirm the 10% discount appears before completing payment.
Why does my order need processing time?
Most Kozmozracing products are made to order. The fulfillment partner must print or produce the item and complete quality checks before the carrier receives it.
Will every item arrive in one package?
Not always. Different products may be fulfilled at different facilities, so one order can have multiple packages, delivery dates and tracking numbers.
How do I choose the correct size?
Use the size chart on the exact product page and compare its measurements with a similar garment that already fits you. Product-specific measurements are more reliable than choosing only by your usual size label.
When will I receive tracking?
A shipping-confirmation email is sent when a package leaves the fulfillment facility. The shipping policy asks customers to contact support if no tracking information arrives within 15 business days.
Can I change or cancel my order?
Contact support as soon as possible. A change may be possible before production starts, but made-to-order work can limit changes after the item enters production.
Do international buyers pay customs charges?
Possibly. International shipments are currently sent DDU, which means the destination country may charge VAT, customs duty or import fees to the buyer.
Who should I contact if something is wrong?
Email [email protected] with your order number, a clear description and relevant photos. Support hours are currently listed as 9 AM–5 PM, Monday–Saturday.
Information reviewed against Kozmozracing policies on August 19, 2026. Policy pages remain the controlling source for current terms.