Cancellation & Exchange.

Can I cancel my order? Yes, cancellations are permitted within 2 hours of placing your order. After this 2-hour window, your order is automatically transmitted to our production print queue and can no longer be cancelled.

How do I cancel an order? To request a cancellation, please email us immediately at [email protected] with your Order Number and the subject line “CANCEL ORDER – #[Order Number]”.

Are there any cancellation fees? No, we do not charge any cancellation fees if the request is submitted within the 2-hour window.

Do you offer size or color exchanges? Because each 8xGear garment is custom printed and tailored on-demand specifically for you, we do not offer traditional product exchanges. We do not maintain warehouse inventory of pre-printed stock to swap items.

To avoid sizing issues, we provide detailed Size Guides with both Imperial (Inches) and Metric (CM) measurements on every product page. We strongly recommend measuring your best-fitting tee or hoodie before placing an order.

If your item arrives with a print defect, fabric flaw, damaged seams, or an incorrect size/color from what you ordered, we will gladly issue a 100% free replacement. Please contact us within 30 days of delivery with:

• Clear photographs of the defect or incorrect item.
• A photo of the shipping label on the packaging.
• Your Order Number (#…).

In most verified cases, you do not need to ship the defective item back to us.

• Cancellation requests received after the 2-hour grace period cannot be approved.
• Replacement requests must be submitted within 30 days of carrier delivery.
• Damage caused by improper laundering (such as washing in hot water or high-heat machine drying contrary to care instructions) is not covered.